At ZunoStudio, customer satisfaction is our priority. We want you to love what you wear, but if for any reason you are not completely happy with your purchase, we are here to help.
1. Eligibility for Returns & Exchanges
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Products can be returned or exchanged within 7 days of delivery.
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Items must be unused, unwashed, and in their original condition with tags and packaging intact.
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For hygiene reasons, certain items such as innerwear, accessories, or sale items may not be eligible for returns.
2. Process for Returns
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Contact our support team at ablerclothing@gamil.com or call us within 7 days of receiving your order.
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Provide your order number, reason for return, and pictures (if required).
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Once approved, we will arrange for a pickup or guide you with the return shipping process.
3. Exchanges
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If you wish to exchange an item for a different size or product, please inform us during the return request.
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Exchanges are subject to product availability. If unavailable, we will provide store credit or a refund.
4. Refunds
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Refunds will be processed once we receive and inspect the returned item.
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Refunds will be credited to your original payment method within 7–10 business days.
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In case of Cash on Delivery (COD) orders, refunds will be issued as store credit or to your bank account (details required).
5. Non-Returnable Items
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Sale, discounted, or clearance items.
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Customized or personalized products.
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Items without original tags or packaging.
6. Shipping Costs
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If the return is due to a wrong or defective product, ZunoStudio will bear the shipping charges.
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For other reasons (size issues, change of mind, etc.), customers may be required to bear the return shipping cost.
7. Damaged or Wrong Products
If you receive a damaged, defective, or wrong product, please notify us within 48 hours of delivery. We will ensure a quick replacement or full refund at no extra cost.
8. Contact Us
For any return or exchange-related queries, please reach us at:
Email: ablerclothing@gamil.com
Phone: +91-9887566603, +91-9990100566